Help, support, and social opportunities for people going through the cancer journey, and their friends and families. FACT offers support outside the hospital environment for everyone affected by cancer. No referral is necessary and both patients and non patients can benefit from FACT's services.
Services include:
Counselling and talking therapies for adults and children
Exercise sessions – over 50's exercise, pilates, yoga, walking group
Mastectomy wear and bra fitting service
Breast reconstruction information
Wig service
Chemotherapy support
Coping with pain and fatigue
Community coffee morning sessions across the region
Men's group
FACT family days and other family sessions
Nutritional advice
Cookery demonstrations
Travel insurance advice
Community coffee morning:
Alternate Wednesdays 10.30 am to 11.30 am, South Tyneside Community Hub, St Peter’s Church, York Avenue, Jarrow NE32 5LP.
Every Tuesday 10.30 am to 12.30 pm, Bill Quay Cricket Club, Brack Terrace, Bill Quay, Gateshead, NE10 0TT. If you wish to attend, contact (0191) 442 0833to check location. For more information, see the coffee mornings leaflet.
Contact details:
Tuesday to Thursday, 10.00 am to 2.00 pm
Phone (0191) 442 0833
Email info@fact-cancersupport.co.uk
Pride Media Centre, Unit 1, Stone Hills, Bill Quay, Gateshead, NE10 0HW
Services to help people living with any terminal illness, and their families, including:
Information and support
Nursing care
Hospice care
Helper volunteers
Contact details:
For patients, family, and carers, contact the Support Line:
Monday to Friday 8.00 am to 6.00 pm, and Saturday 11.00 am to 5.00 pm
Phone 0800 090 2309
The Primary Care Network (PCN) Cancer Care Team
The Cancer Care Coordinators are available to all practices and patients across South Tyneside. Services include:
Supporting:
all patients with a new diagnosis of cancer.
vulnerable patients at risk of not attending a fast track suspected cancer appointment.
Providing non‑medical support to patients working closely with the general practitioner and other health and social professionals to ensure that the patients are accessing the right care and support.
If you are worried about a patient not attending their fast track suspected cancer appointment or they have previously not attended, request support for the patient by sending an email to southtyneside.pcncancercareteam@nhs.net.
The Cancer Care Coordination service offers an open door policy to patients but with a minimum of three touch points:
An introductory new cancer diagnosis telephone call to the patient to:
Explain their role.
Answer any immediate questions.
Signpost.
Offering patients the opportunity for a discussion and informing them of the support available from primary care, within 3 months of diagnosis.
Offering patients with cancer, a cancer care review using a structured template recorded as occurring within 12 months of the date of diagnosis.
